Aldis, Expansion in Europe

aldi

The  international  operations  can  be  grouped  roughly  into  the  entry  in  the neighbouring  country  Austria,  a  first  wave  of  internationalisation  into smaller adjacent markets in the 1970s, a second wave into Western Europe at the  beginning  of  the  1990s,  the  entry  into  Southern  and  South Eastern Europe and Switzerland after 2000 as well as the overseas commitments in the  USA  and  Australia.  Within  the  scope  of  its  foreign  commitment,  Aldi often established the hard discount segment in various foreign markets and therefore  the  individual  steps have  to  be  evaluated  in  connection  with  the share of the hard discount segment in the respective market.

In  1967,  the  first  step towards  the  internationalisation  of  the German  hard discounter was made  with  the  takeover  of  the Austrian  food  retailer Hofer KG.  By  doing  so,  Aldi  Süd  promptly  acquired  an  established  network  of stores. Because of the level of awareness of Hofer in the Austrian population Aldi Süd still uses the retail brand Hofer. Aldi – having been active for nearly 40 years – has successfully established the hard discount concept in Austria. The  current market  share  of  all hard  discounters,  apart from  Hofer, but  in cluding Lidl, Mono! and Penny (both Rewe) as well as Zielpunkt (Tengelmann), amounts  to  about  20 %,  so  that  hard  discounters  rank  second  in  Austrian food  retailing,  after  the  supermarkets.  The  market  share  of  Hofer  alone amounts  to  a  turnover  of  about  2.5  billion EUR  in  2004,  thus  16 %. By  the end  of  2006,  the  branch  network  should  rise  to  400  outlets  (Schuhmayer 2006, p. 31).

The main reason for this successful development lies in the extensive market experience of the hard discounter which, combined with the high price sensitivity of Austrian customers, conforms strongly to the preferences of Aus trian consumers. The market has been developing very much analogously to the  German  one,  with  its  standardised  assortment  of  about  700  products, floor  space  of  about  900 m²  and  almost  exclusively  store  brands  (Ru dolph/Schröder 2006c, pp. 240 246). The arch competitor Lidl has only been operating  in  the  Austrian  market  since  1998.  Traditionally,  Austria  is  regarded as an important gateway to Eastern and South Eastern Europe. Thus in December  2005,  the market  entry  into Slovenia was organised  via Hofer. Furthermore,  Hofer  management  is currently  being  expanded  in  order  to handle the planned expansion to Hungary and Greece.

Between 1975 and 1977, Aldi Nord began to internationalise with the expansion into the bordering countries of the Netherlands, Belgium and Denmark. In the  Netherlands,  the  market  share  of  Aldi  now  amounts  to  almost  9 %, whereas  Lidl,  which  entered  this  market  in  1998,  covers  only  about  3 %  of Dutch food retailing. At present, the fast organic growth within the country which was  necessary  for  the  profitable  operation  of  the  established  central warehouses, has slowed down somewhat.

Until  the market  entry  of  Lidl,  Aldi  held an unchallenged monopoly  in  the hard  discount  segment,  which  also applied  to  domestic  competitors.  The strategy of price leadership is also important here. The assortment size cor responds  to  that  of  the  domestic  market,  but  there  is  a  greater  supply  of fresh  products  (Rudolph/Schröder  2006a,  p. 228).  Shop  design  is  of  only limited importance for Aldi Nord.

The  commitment  in  the  Netherlands  was  an  important  stepping stone  for the company’s market entry into Belgium which was made in 1976. At present, the market share of Aldi amounts to about 6 % and the hard discount concept which had been established by Aldi, developed into the second most important  retail  format. At  first,  Aldi  concentrated on  the  border  region  to Germany to maximise spill over effects and because of a high level of awareness. The expansion was subsequently accelerated throughout the country in order  to  achieve  an  efficient  multiplication  of  the  standardised  operations concept. Packaging and  assortment  size  are geared  to  the domestic market (Rudolph/Schröder 2006b, pp. 226 227).

In Denmark Aldi Nord was apparently able to break even only ten years after its market entry in 1977. Here, too, the hard discounter grew organically bygradually developing a branch network throughout the country. Meanwhile, the  market  share  is now  about  4 %,  ranking  third  in  retailing  behind  Coop Danmark and Dansk Supermarked (Rudolph/Schröder 2006a, p. 252). The Danish food retail has changed structurally after Aldi’s market entry; local chains opened hard discounters themselves and the market share for this segment in the entire food retail sector currently amounts to about 10 %. At present, in Denmark, Aldi is concentrating increasingly on local needs with regard to assortment (e.g. fresh milk, fresh meat and organic food) and store design. Traditionally, France, where hypermarkets have a market share of about 35 % and  represent  the  strongest  segment  of  food  retail,  is known  as  a  difficult terrain  for  foreign  retailers,  partly  because  of  a  very  distinct  food  culture. Altogether, the hard discount segment established by an almost simultane ous market entry of Aldi Nord and Lidl at the end of the 1980s, has a market share of about 10 % and thus shows potential for further growth. In 2005, the growth  of  this  retail format was  stagnant  for  the  first time  (apart from  the German  discounters  this  also  applied  to  the  French  hard  discounters  ED (Carrefour)  and  Leader  Price  (Casino)),  the  reason  for  which  is  seen  in  the price pushing reactions of the local full range providers. Yet, Aldi was ableto  increase  its market  share  marginally  to  2.1 %  in 2005 and  ranks  third  in the hard discounter list behind Lidl and ED. However, Lidl is represented by 1,200  outlets  which  means  twice  as  many  stores  compared  to  Aldi  Nord, although the duration of market presence is almost the same.  Because of a relatively bad acceptance on the part of the French consumers, Aldi has adapted its market operation more and more to local competitors in recent years. Thus, in 2005, the assortment has been enlarged by about 25 %, although Aldi is usually careful with line extensions, because they normally put a strain on the cost structure. Additionally, Aldi Nord entered the Luxembourg  market  in  1990,  the  market  with  the  highest  per  capita  income  in Europe, and where the hard discounter currently runs about ten stores.

In 1990, Aldi entered the United Kingdom market, but has not yet been able togain ground. The company only has a marginal share of 1 % in British food retailing. The entire hard discount segment is also stagnant at 4 %, contrary to prognoses in 1992 which estimated that the market share of all hard discounters would be 20 % by 2000 (IHA GfK AG 2005, p. 77). The reasons for this poor performance are the following: the reaction of supermarkets (price reductions, introduction of store brands), the pronounced British supermarket  culture,  the  poor  image  of  hard  discounters,  and  high  rents. All  these reasons render a low price concept at attractive sites difficult. Given this lack of acceptance, Aldi recently undertook a series of measures:

  •   improved fresh ranges: focus on meat and produce
  •   improved  consumer  marketing  campaigns:  used  to  emphasise  the new quality store brand Especially Selected and overall value for money
  •   new store designs and merchandising concepts
  •   re locating and opening new stores in average income areas
  •   sale of non food items
  •   new product packaging to portray a premium image
  •   greater use of brands: Aldi is offering a limited number of leading manufacturer brands for the first time (IGD 2005, pp. 15 20).

First  image  successes  have  already  been  achieved.  Furthermore,  the  hard discounter is changing its growth strategy from a slow, successive development to a more expansive strategy striving for 1,500 outlets in the long run. Based on the ten year experience in the United Kingdom, the market entryin  Ireland was  undertaken  in  1999,  but  here,  Aldi  Süd was  confronted  with strong  opposition  from  the  government  and  lobbyists  representing  local food retailers. Nonetheless, the market share is already about 4 %. Following the innovations in the United Kingdom, Aldi now strives for a higher value positioning  with  a  large  number  of  convenience  products  and  appealing packaging in Ireland. The newly designed and attractive shopping bags bear the  slogan  “We’ve  never  looked  so  good”.  Aldi  pursues  a  “site  by  site” growth route, probably because of the absence of any suitable retail chain to acquire.

In March 2002, Aldi became active in Spain, which is known as a classic “toe hold”  for  Portugal.  Here,  the  first  fifteen outlets  were  opened  in  late  June 2006. In both Spain and Portugal, Aldi is active as a second mover. The German competitor  Lidl  has  already  been  present  in  these two  countries  since 1993 and 1996 respectively and ranks second and first of all hard discounters there.

In December 2005, the market entry in Slovenia was made via Hofer, the Austrian subsidiary of Aldi Süd, and represents the first contact with the Eastern European  region. Slovenia has  the  highest  per  capita income  of  all Eastern European countries and is therefore classified as a mature market. In Slovenia,  an  assortment  of  about  700  products  is  offered  under  the  retail  brand Hofer. National preferences have to be taken into consideration adequately in this assortment. Almost simultaneously, ten sites were established country wide and this net can be expanded further in the future.
There are also plans for market entries in Hungary, Poland and Greece. How ever, the market entry in Hungary will only take place in 2008 and thus later than  initially scheduled, because,  at  present, only about 40  sites have been found.  This  is  not  sufficient  for  a  rapid  achievement  of  critical  mass. Contrary  to  Lidl  which  has  been  planning  or implementing  market  entries  in Poland, Solvenia, Hungary, Croatia, Slovakia and the Czech Republic as well as  in  the  Baltic  States  since  1996,  Aldi  held  off  operations  in  the  (South ) Eastern  European  market.  Amongst  other  reasons,  this  was  the  result  of lower purchasing power, as well as of the belief that Aldi can never enter a new market “too late” (Freitag/Hirn/Rickens 2006, p. 32).
Retailing  in  Switzerland  is  dominated  by  the  three  confederate  companies Migros,  Coop  and  Denner,  which  have  a  combined  market  share  (in  food retailing)  of 80 %. The announcement  of  Aldi  Süd’s  intention  to become active in the high price Swiss market was accompanied by considerable media attention and “defensive activism” from the unions, for example. As in the other  country  markets,  the  operating  strategy  for  this  non EU  country  is non cooperative.  Aldi  will  initially  operate  in  the German speaking  part  of Switzerland  and  only  later  in  the  French   and  Italian speaking  regions.  In formulating  the  assortment,  Aldi  Suisse  concentrates  not  only  on  the  700 products for daily use, but also on the adaptation to eating and consumption habits which are typical of the country (IHA GfK AG 2005, p. 90). Thus, for example fondue cheese is offered.

Compared  to  Germany,  the  prices  of  Aldi  Suisse  are  significantly  higher, caused,  inter  alia,  by  the  customs surcharge  and  required  packaging  with labelling in all three national languages of Switzerland. The retailer also has to consider restrictions on site development, because, for example, the right of complaint of societies as well as strict planning restrictions (Schäfer 2006, p. 113). According to the literature, the following incentives have prompted Aldi  to  undertake  the  market  entry,  despite  the  mentioned  adversities:  the high Swiss purchasing power, higher margins than in almost all other European  countries  due  to  the  elevated  price  level,  as  well  as  Switzerland  as proving grounds in general.

Aldi’s International Activities at a Glance

aldi

At present, with a turnover of about 15 billion EUR, the international operations  of  Aldi  represent  a  share  of  well  45 %  of  the  total  turnover  (see  Table). By 1967, the internationalisation of the company was initiated by the takeover  of  the  Austrian  food  retailer  Hofer,  other  market  entries  in  Euro pean countries and overseas markets followed later. Table  gives a review of current foreign commitments – broken down into Aldi Süd and Aldi Nord – which currently comprises 14 countries.

 

 

 

 

Aldi, The Hard Discount Grocery Store Concept

Aldi

The denotation hard discounter or hard discount store is used as a synonym for limited line  store  (see  also  section “Hard  Discounters”  in  Chapter 1).  This retail format which was invented by Aldi, is defined as a store that focuses on high volume  sales  of a  limited and  flat product  range,  items which  are displayed  in  cut  cases,  limited  hours  of  operation,  few  services  and  low priced own brands (Berman/Evans 2007, p. 141).

The following typical features characterise the hard discounter and define it compared to other retail formats of food retailing (Haas 2000, p. 57):

  •   simplification and efficiency (concentration on essentials, no frills)
  •   cost  leadership,  which  can  be  passed  on  to  customers,  in  the  form  of price leadership.

The hard discount concept, which has a market share of 40 % of the entire food  retail  sector  in Germany,  becomes manifest  in  the  following  key  data for a typical Aldi store:

  •   very  limited  assortment with about 700  articles;  additionally 15 20 promotion articles (“special buys”) twice a week
  •   floor space at an average of 800 1,200 m² with about 100 parking places
  •   store brand share of over 90 %
  •   plain and functional shop design concentrating on easy and quick shopping, minimum service, plain presentation of goods.

Figure  shows  Aldi’s  efficiency, which  has been  achieved on  the basis  of  the consistently implemented discount strategy.

Aldi, Profile, History, and Status Quo

Aldi

The retail company Aldi is currently a synonym for successful hard discounting, in its domestic market of Germany as well as internationally. The success story began in 1946 when the brothers Theo and Karl Albrecht took over their parents’ grocery store. By 1960, they had built up a chain of about 300 stores. In 1962, the first Aldi (short for Albrecht Discount) in the form of a hard discounter opened in Dortmund (Cliquet 2006, p. 130). In the same year, the brothers decide to split their business into two legally independent companies:  Aldi  Nord  located  in  Essen  (Theo  Albrecht)  and  Aldi  Süd  located  in Mühlheim/Ruhr (Karl Albrecht). The reason for this separation, leading to a (still  prevailing) regional  segmentation  of  the  market  at  both  national  and international levels was a quarrel about integrating cigarettes into the regular  assortment.  Karl  Albrecht  was  against  this  integration,  not  because  of health considerations, but in order to minimise shoplifting. Since then, both companies  have  been  operating  independently  as  far  as  their  organisation and their finances are concerned, but they cooperate on basic decisions such as  the  selection  of  important  suppliers  or  pricing  policy.  In  the  following case, the name „Aldi” refers to both companies, unless explicitly indicated to the contrary.

In Germany, Aldi has grown rapidly since the 1960s and was present in 2005 with about 4,100 stores all over the country (about 1,600 Aldi Süd sites and about 2,500 Aldi Nord stores). This expansion is reflected in the wide accep tance by German customers, such that an Aldi store is currently within walking  distance  of  about  80 %  of  all Germans and  85 %  of German  customers shop  there  at  least  sometimes  (AC  Nielsen  2003,  p. 48).

By  2004,  Aldi was Germany’s  fourth  largest player  in  the food  retail  sector. The  company  was  also  able  to  transfer  its  strategy  abroad  successfully,  so that  the  discounter  is now  placed  eighth  in  the  European  ranking  of food retailers and twelfth in the worldwide ranking list.

This family business is not only characterised by its success, but also by its secrecy, which is reflected in a complex ownership structure with currently about 60 independent regional companies throughout Germany as well as a service head office with a different legal form. This structure allows for an extensive  evasion  of  disclosure  regulations. Additionally,  there  is  no  PR department, neither on a national nor an international level. At the moment, an end to the present expansion is becoming apparent.

Thus, further expansion with the same high pace is hardly possible without cannibalising  existing  outlets  (Freitag/Hirn/Rickens  2006,  p. 30),  so  that  the company is now concentrating less on the expansion of the marketing net work, and more on enhancing the existing network. Aldi Nord, for example, refurbishes about 60 old sites every year. Furthermore, as observed in recent years,  the  hard  discounter  will  have  to  react  to  a  greater  extent  to  current trends  such  as  the  customer  preferences  for  more  organic  food  or  fresh products.

International Retail Marketing

retailmarketing

Retailers  that  internationalise  their  operations must  define  their  marketing mix in domestic and foreign markets with regard to the four basic types of international  retailing .  Figure  displays  the retail  marketing  concepts  in  terms  of  the main  elements  of  format and  as sortment in the cases of a domestic market, global, multinational and glocal  orientation.

The domestic market and global approaches are characterised by both standardised  formats  and  assortments.  The  standardised  format  includes  the locations of the stores and the mode of instore marketing . The standardisation of assortment refers to merchandising and the  principles  of  category  management .  In  general,  in  this  case, the price positioning of the format is the same in each country. There may still be differences in the disposable income of consumers.

With  glocal  orientation,  the  assortment  and  price/promotion  activities  are adapted to local conditions, e.g. in food retailing, to the local/regional taste. Multinational  operations  mean  different  formats  (i.e.  positioning,  retail brands) with different assortments and different price/promotion policies in different countries.

Entry and Operation Modes in Foreign Markets

Foreign Markets

Entry and Operating Strategy

The choice of market entry mode or operating strategy depends on the basic strategic  option,  the  market  position  of  the  firm,  market  conditions  in  for eign countries as well as on the amount of resources the retail company can allocate  to  expansion  in  foreign  markets.  “In  particular,  the  selected  entry method indicates the level of control that the retailer seeks to exert over their foreign  operations,  the  degree  of  flexibility  required  in  order  to  effectively respond  to  market  conditions  that  their  foreign  enterprise  may  face” (Moore/Fernie 2005, p. 16).

Five modes of market entry or modes of operations can be identified within the  international  retailing  literature . The lowest  level  of  in volvement/commitment  and  risk  is  associated  with  export.  This  alternative requires  fewer  resources,  but  is  generally  associated  with  a  low  degree  of control. In retailing, exporting is fairly rare. “Where retailers have a distinct product  profile,  such  as an own brand which  is  attractive  to consumers  in others markets, it is possible for retailers to begin to internationalise through the export  of  their merchandise. Marks & Spencer with  its  St Michael ownbrand  label  exported  merchandise  before  it  began  to  establish  its  international chain of stores” (Alexander 1997, p. 279). Exports by (traditional) mailorder  companies or  Internet  retailers such  as Amazon  are more important .
The next level of involvement for a retailer is through a licensing arrangement. Such contracts allow a foreign company to use the licensing company’s name or concept (Sternquist 1998, p. 8). For example, Migros, the largest Swiss food retailer,  licenses  its  name  in  Turkey.  Another  example  is  Garant  Möbel,  a German cooperation of furniture retailers, which licenses its marketing concept  (formats)  and  name  to  roughly  20  countries  in  Europe, Asia  and  the Middle  East.  Like  exporting,  licensing  arrangements  are  relatively  rare  in ternational expansion choices for retailers.
Franchising is a market entry mode which has led to the rapid expansion of a large  number  of  well known  global  retailers .  Through  the franchising arrangement, the franchisor gives other companies (franchisees) the right to use the franchisor’s (retailer’s) name and concept (format, retail marketing). In turn, the franchisor supports the franchisees in running their business (marketing, training, controlling, and logistics).

A  joint  venture  is  the  next  level  of  international  involvement  for  a  retailer. This entry and operation strategy has become an important aspect of inter national activity. In most cases, joint ventures involve a local and a foreign (incoming) company. However, there is no reason why two or more retailers should not establish a joint company in order to enter a new market. “Joint ventures  provide  the incoming  retailer  with an  opportunity  to  learn about operations in a new market, while at the same time giving indigenous retailers the opportunity to learn from the international player” (Alexander 1997, p. 287). The French company Carrefour, no. 2 worldwide , often enters foreign markets with this mode.

A good example is the relationship between Carrefour and the Arabian Majidal Futtaim Group, which operates more than 25 hypermarkets in Saudi Arabia, United Arab Emirates, Egypt, Oman, and Qatar.

Acquisitions (and mergers) are often the only way to internationalise. “With out a  suitable concept  to  internationalise, many  retailers  are  forced  to consider acquisitions rather than the internationalisation of their domestic format” (Alexander 1997, p. 285). The replication of domestic operations abroad through new  store  development  is  a  growth  strategy  based  on  experience (and success) in the domestic market. This strategy means internal expansion (Dawson  1994)  or  organic  growth.  Acquiring  a  foreign  retail  operation  can also be the starting point for transforming existing stores into the domestic market concept or into the global concept. This is the case when legal con straints in foreign countries are barriers to developing new stores, for example  in  large scale  retailing  (like  superstores  or  hypermarkets). Acquisitions can  also  be  the  appropriate  entry and  operation mode  for  implementing  a specific country market approach (multinational orientation).

Strategic Sequencing of Market Entry

Red path across labyrinth isolated on white

Expansion Patterns

Three  approaches  to  the  strategic  sequencing  of  foreign market  entry  are discussed  in  the  literature  (Zentes/Swoboda/Schramm Klein  2006)  (see  Figure ). Ayal/Zif  (1979)  propose  a  hierarchical  approach  “that  produces  a slow sequence of entries to different markets depending on the receptivity. This approach has been dubbed the waterfall model to depict the situation where  innovations  trickle down  in  a  slow moving  cascade“  (Bradley  2002, p. 258).

Such  a  procedure  helps  the  company  to  exploit  experience  gained  in  the various markets. With every additional step, there is an increase in the degree of heterogeneity of foreign markets, which must also be accepted.

Ohmae  (1995)  recommends  an  alternative  approach.  He  argues  that  the sprinkler  diffusion  strategy  means  simultaneously  entering  all  relevant  markets in the triad countries (Europe, North America and Japan). The reasons for  these  internationalisation  steps  relate  to  competitive  strategies  such  as reaching a critical mass as fast as possible for products with a short lifetime.

The third approach entails selective action, which can often be observed in reality  (selective  model).  The  selective  model  or  ad  hoc  internationalisation represents a combined procedure. Within the context of this strategy type, a company’s resources are concentrated on the development of and adaptation to  individual  foreign  markets.  Conversely,  other  markets  are  developed simultaneously or successively, depending on the situation, and are treated less intensively. The companies concentrate their resources on selected markets which they work intensively (Zentes/Swoboda/Schramm Klein 2006).

Assessment of Potential Markets

Assessment of Potential Markets

The issues of market selection and the assessment of potential markets and timing  are  closely  connected.  “Timing  is  crucial  –  taking  opportunities  as they  arise, particularly  as markets open  to  foreign  investment, and  as con sumer spending reaches absolute levels and levels of growth that are sufficient to support a new entrant” (Howard 2004a, p. 108). These questions of international market appraisal and timing are also closely connected to the basic  options  of  domestic  market  orientation,  global  orientation,  multinational orientation and glocal orientation. Retail companies following a global approach, for example, consider to what extent  there  are  shared  customer  aspirations  and  similar  infrastructures (logistics, media, norms, regulations) in different nations, in order to implement  a  relatively  standardised  strategy  that  conforms  to  these  needs.  The multinational approach concentrates largely on country markets, developing
a specific strategy for each market. For this strategy, the market size or the spending power and competitive environment are primary consideration in market evaluation. Table  contains  a  general  checklist  for  evaluating  international  markets. This table “is designed to help appraise national opportunities; specific locations must then be evaluated” (McGoldrick/Blair 1995, p. 170).

Basic Strategic Options

Basic Strategic Options

The major dilemma for international retailing – and for international marketing – is that of standardisation vs. adaptation: “Some products are global products, meaning they can be sold in foreign markets with virtually no adapta tion. This is what is meant by standardisation.

Most  products, however,  need  some  changes  in  the  product  or  promotion strategy to fit new markets. This is what is meant by adaptation. In retailing, the product is the retail business” (Sternquist 1998, p. 7).

There  are  four  basic  options  with  regard  to  standardisation  vs.  adaptation (Helfferich/Hinfelaar/Kasper 1997; Zentes/Swoboda/Schramm Klein 2006):

  •   domestic market orientation
  •   global orientation
  •   multinational orientation
  •   glocal orientation.

Figure  shows  these  basic  options  in  the  “local  responsiveness/benefits from integration” matrix.

Domestic market orientation means that the retail concept from the home market  is  transferred  to  other  countries.  This  approach  leads  to  a  unified  programme  of  an  ethnocentric  kind  (“transference”).  The  global  orientation  in international  retailing  therefore does  not adapt  to  differences  in  local markets. This kind of standardisation is characterised by focussing on exploiting similar markets across the world and benefiting from economies of scale. In contrast to the domestic market approach, the company seeks homogeneous markets worldwide, which  are  the  basis for developing a  retail  strategy  or concept.

This approach can be described as diametrically opposed to the multinational orientation, which is characterised by substantial adaptations or diverse for mats/concepts  operating  in  heterogeneous  markets.  The  glocal  orientation (“think  global,  act  local”)  seeks  the  advantages  of  both: moderate  adaptations to heterogeneous markets. The retail company brings together economies of scale (“efficiency”) and a concentration on country markets (“effectiveness”).

International Market Entry Strategies

International Market Entry Strategies

After its early success in Germany, Fressnapf recognised that the need for a pet  supply  category  killer  also  exists  in  other  European  markets  and  that quick expansion would be an important  success  factor  in  other markets  as well  (see Morschett/Neidhart  2006). Currently  (as  of mid 2006), Fressnapf  is present  in  nine  foreign  markets:  Austria  (62  stores),  the  Netherlands  (37 stores),  Switzerland  (24  stores),  France  (11  stores),  Hungary  (10  stores), Denmark  (7  stores),  Luxembourg  (4  stores),  Italy  (2  stores)  and  Ireland  (1 store). The stores in Germany, Switzerland and Austria are operated under the retail brand Fressnapf; most other countries use the retail brand Maxi Zoo.The first expansion abroad was to Austria in 1997. Fressnapf formed a  joint venture with a local partner, but due to conflicts, Fressnapf now owns 100 % of the Fressnapf Handels GmbH Austria. Most of the stores in Austria are operated and owned by this company and only a minority is franchised. In Switzerland, which  Fressnapf  entered  in  1998,  the company  Pet  Vision AG owns and operates all Fressnapf stores. Fressnapf headquarters hold only a minority stake in Pet Vision.
In  the  Netherlands,  Fressnapf  started  by  opening  company owned  outlets under the retail brand Fressnapf. However, some time later, it became evident that another expansion strategy would promise more success. In 2001, Fressnapf headquarters acquired a minority stake in the Dutch pet supply special ist  retailer  Jumper  B.V. The  local company’s market knowledge  is used and the established retail brand Jumper is maintained, while the corporate design of the stores (e.g. the corporate colour and the logo) has been changed to the Fressnapf design. Jumper is a plural form network. The 37 stores are mainly franchised, but Jumper B.V. also owns a number of stores.  Fressnapf’s first store in Hungary was opened in 2002 in Budapest. It is Fressnapf’s medium term target to open about 25 company owned Maxi Zoo outlets in the larger agglomerations in Hungary. All existing stores are owned by Fressnapf Hungaria Kft., a joint venture of Fressnapf (holding 85 %) with a local industry expert with experience in the Hungarian market.  In  2003,  Fressnapf  acquired  51 %  of  the  Danish  company  PetGo.  Its  three stores were subsequently  transformed  into Maxi Zoo  outlets and  additional new  outlets  opened  as  well.  The  aim  is  to  establish  about  25  company owned outlets.

In France, Fressnapf took over the majority of the French company City Zoo in 2004.  The  company  had  previously  operated  ten  stores  in  the  South  of France.  After  Fressnapf’s  expansion  into  different  markets,  the  entry  into France,  a market  with  a  total  sales volume  in  the  pet  food and  pet  supply sector that almost equals that of Germany, it became necessary to secure the market leadership in Europe. The former owner of City Zoo is now the managing  director  of  Maxi  Zoo  France  S.A.S.  At  the  moment,  only  company owned stores are operated in France, because Fressnapf considers this a test phase in which it can get to know the French market. In the medium term, the plan is to establish an extensive franchise network in France, which will be tied directly to franchise contracts with Fressnapf’s French subsidiary. Recently,  Maxi Zoo  stores  were  opened  in  Italy  (in  December  2005)  and  in Ireland (in July 2006). It is evident that Fressnapf applies a very flexible internationalisation  entry  strategy,  adapting  its  growth strategy  to  the  specific market needs and potential partners.

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